Refund policy

Eligibility: We accept returns or refunds only if the product is damaged or different (incorrect item received). Mandatory Unboxing Video: You must record a clear video while receiving and opening the package. Claims without an unboxing video will not be accepted. Reporting Window: Please report the issue with the video proof within 48 hours of delivery. How to Claim: Contact us at roseebloom.store@gmail.com with your order number and unboxing video. Review & Refund: After reviewing and verifying the claim, the refund will be processed within 5–7 business days. Shipping Charges: Non-refundable